Patty Manzi's Tri-Valley Real Estate Blog

I found a great feature today on my Comcast phone service and wanted to share ! 

Lately I have been getting recorded debt collection calls at my home phone number for someone I do not know.   The recorded call sounds something like this:  “Hello, this call is for {John Doe}.  If you are {John Doe} please press 1.  If you are not {John Doe} please press 2.”  At first I was just hanging up thinking they had the wrong number but soon the calls started coming 6 times a day or more.  I tried pressing “2″ like the recording said and it took me to a second recording with a phone number to call.  I called the number and got a voicemail that said to leave all of my contact information at the tone, followed by a message that said the voicemail box was full and not accepting messages.  This happened multiple times!  Arrrrgghhhh!

So I called Comcast and asked what I could do about this.  Comcast has this lovely little feature called “Call Screening”.  Pick up the phone and dial *60, this takes you to a menu where you can turn call screening ON, then enter the phone numbers you want permanently blocked.  You can add up to 12 numbers.  Once the call screening feature is enabled if you receive a call from another number you want to block, you simply press #01# and it automatically gets added to your call screening list.  The caller will hear a message that says that this number is not accepting calls.

I like this feature Comcast!